Terms and Conditions
Last Updated: July 2026
Welcome to RACO GROUP LT. These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing our website or engaging our services, you agree to comply with and be bound by these Terms.
1. About Us
RACO GROUP LT is a Lithuania-based software development company providing custom software development, ERP solutions, web application development, SEO, Generative Engine Optimization (GEO), digital transformation, and related technology services.
Company Information:
RACO GROUP LT
Girulių g. 5, LT-12124, Vilnius, Lithuania
Phone: +370 632 51576
Email: racosoftit@gmail.com
2. Acceptance of Terms
By accessing this website or using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, you should not use our website or services.
3. Services
RACO GROUP LT provides professional technology services, including but not limited to:
Custom Software Development
ERP & CRM Solutions
Web Application Development
CMS Development
UI/UX Design
DevOps Services
SEO Services
Generative Engine Optimization (GEO)
Digital Transformation Consulting
Technical Support & Maintenance
The scope, timeline, pricing, and deliverables of services will be specified in individual agreements, proposals, or contracts.
4. User Responsibilities
By using our services, you agree to:
Provide accurate and complete information.
Use our website and services lawfully.
Not engage in fraudulent, harmful, or unauthorized activities.
Respect intellectual property rights.
Maintain the confidentiality of account credentials and project-related information.
5. Intellectual Property Rights
Unless otherwise agreed in writing:
All website content, designs, logos, graphics, text, and materials are the property of RACO GROUP LT.
Clients retain ownership of their business data and content.
Software source code ownership and intellectual property rights shall be governed by the terms of individual project agreements.
Unauthorized copying, reproduction, distribution, or modification of our materials is prohibited.
6. Project Delivery and Acceptance
For software development and digital services:
Project requirements must be clearly defined before development begins.
Delivery timelines may vary depending on project complexity and client cooperation.
Clients are responsible for reviewing and approving deliverables within the agreed timeframe.
Additional revisions or scope changes may incur additional charges.
7. Payments and Billing
Payment terms will be outlined in project agreements or invoices.
Payments must be made according to agreed schedules.
Delayed payments may result in project suspension or service interruption.
All applicable taxes and transaction fees are the responsibility of the client unless otherwise specified.
8. Confidentiality
Both parties agree to maintain the confidentiality of:
Business information
Trade secrets
Project documentation
Proprietary technologies
Client data
Financial information
Confidential information shall not be disclosed without prior written consent unless required by law.
9. Limitation of Liability
To the maximum extent permitted by law, RACO GROUP LT shall not be liable for:
Indirect or consequential damages
Loss of profits or business opportunities
Data loss or business interruption
Third-party service failures
Delays caused by external factors beyond our control
Our total liability shall not exceed the amount paid by the client for the specific service involved.
10. Third-Party Services
Our services may integrate with third-party platforms, tools, APIs, hosting providers, or software services. We are not responsible for:
Third-party outages
Security breaches by third parties
Changes to third-party services
Third-party terms and policies
11. Warranties Disclaimer
Our services are provided on an “as available” and “as is” basis. While we strive to deliver high-quality solutions, we do not guarantee:
Uninterrupted website availability
Error-free software operation
Specific business outcomes
Search engine rankings
Continuous third-party service availability
12. Termination
We reserve the right to suspend or terminate services if:
Terms and conditions are violated
Payments remain unpaid
Fraudulent activity is detected
Client conduct negatively impacts project execution
Clients may terminate services according to the terms specified in their project agreement.
13. Force Majeure
RACO GROUP LT shall not be held liable for delays or failures caused by circumstances beyond reasonable control, including:
Natural disasters
War
Government actions
Internet outages
Cyberattacks
Labor disputes
Pandemic events
14. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Lithuania and applicable European Union regulations.
15. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Updated versions will be published on this page with a revised effective date.
16. Contact Information
If you have questions regarding these Terms and Conditions, please contact us:
RACO GROUP LT
📍 Girulių g. 5, LT-12124, Vilnius, Lithuania
📞 +370 632 51576
✉️ racosoftit@gmail.com
